KPI PREPARATION FOR PCMC

In the last Meta-Coach Reflection I began listing ways to prepare for “locking down the KPI” when you sit for PCMC credentials. The first two suggestions are these:

1) First, learn the fourteen questions of the Well-Formed Outcome process inside-out.

2) Learn to dance with the 14-questions.

3) Distinguish the big What and the smaller Whats. Here’s another secret for being able to get a KPI in a coaching session. Whats come in various sizes! Okaaayyy, and what does that mean? It means that there are a number of whats that you will be asking as you funnel your client’s objective in the coaching conversation. You know the first what—What do you want? That’s your opening question and the one that you’ll repeat until you and your client discover what is the most important thing the coaching session should focus on.

Then, whenever you get a “No” to any of the other Well-Formed Outcome (WFO) questions, you ask the next what. These whats are revealed by the answer no, This gives us the following smaller whats. For the Questions see the following chart.