Here is another problem-solving conversation using the seven problem-probing questions that describe the heart of the 5 Minute Manager process. I started the problem-probing questions with Janet, “What for you is the problem that you’d like to discuss?” Without any hesitation she replied, “My test anxiety; it’s
Dr. L. Michael Hall, Ph.D.Founder and Executive Director, Neuro-Semantics
We hear that phrase a lot, “Just think it through.” So what does it mean to ‘think something through?’ Usually we hear it when there’s a problem and we also fear that there may be some possible unintended consequences. “If only I had thought it through, I would not be in this mess.” “If I knew that you had any idea of
Dr. L. Michael Hall, Ph.D.Founder and Executive Director, Neuro-Semantics
I started the problem-solving probe by asking Antonio the problem question, “Tell me what problem holds you back and prevents you from achieving your goals. That’s when he said, “I just hate criticism, whenever I’m criticized I feel like a failure, I feel like I’m a 9 year old boy again being put down and made ‘bad’
Dr. L. Michael Hall, Ph.D.Founder and Executive Director, Neuro-Semantics
Co-written with Hernan Vilaro. Back in July when we conducted one of the The 5 Minute Manager demonstrations in Mauritius, Hernan recorded it and then used it as an example that illustrates the art of defining or distinguishing. When a participant connected her “communication strategy with making money,” I asked her,
Dr. L. Michael Hall, Ph.D.Founder and Executive Director, Neuro-Semantics
Here is a wild and wonderful idea— What if you became problem-proofed? What if you developed a way of thinking, a way of emoting, a way of talking, acting, and relating so that you became as it were—unable to suffer problems in the way that many suffer?
Dr. L. Michael Hall, Ph.D.Founder and Executive Director, Neuro-Semantics
In the field of NLP, it was Martin Roberts, who in 2000, identified the list of questions that began the first list of questions for a Well-Formed Problem.
Dr. L. Michael Hall, Ph.D.Founder and Executive Director, Neuro-Semantics
There is a moment which typically occurs at the end of the 5 Minute Manager problem-solving conversation which comes to both the coach and the client as an eureka moment.
Dr. L. Michael Hall, Ph.D.Founder and Executive Director, Neuro-Semantics
In the 1990s when Bill Clifton was running for President, James Carville came up with a campaign slogan that began an ad and theme for the campaign, “It’s the Economy, Stupid!” In those short four words, Carville summed up the whole reason for people to vote for Cliton.
Dr. L. Michael Hall, Ph.D.Founder and Executive Director, Neuro-Semantics
If there is any book that comes the closest to a book on managerial problem-solving, it has to be The New Rational Manager by Charles Kepner and Benjamin Tregoe.
Dr. L. Michael Hall, Ph.D.Founder and Executive Director, Neuro-Semantics