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Test Anxiety as a Problem

Here is another problem-solving conversation using the seven problem-probing questions that describe the heart of the 5 Minute Manager process. I started the problem-probing questions with Janet, “What for you is the problem that you’d like to discuss?” Without any hesitation she replied, “My test anxiety; it’s

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Think It Through

We hear that phrase a lot, “Just think it through.” So what does it mean to ‘think something through?’ Usually we hear it when there’s a problem and we also fear that there may be some possible unintended consequences. “If only I had thought it through, I would not be in this mess.” “If I knew that you had any idea of

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The Problem of Criticism

I started the problem-solving probe by asking Antonio the problem question, “Tell me what problem holds you back and prevents you from achieving your goals. That’s when he said, “I just hate criticism, whenever I’m criticized I feel like a failure, I feel like I’m a 9 year old boy again being put down and made ‘bad’

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The Art of Distinguishing

Co-written with Hernan Vilaro. Back in July when we conducted one of the The 5 Minute Manager demonstrations in Mauritius, Hernan recorded it and then used it as an example that illustrates the art of defining or distinguishing. When a participant connected her “communication strategy with making money,” I asked her,

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THE PROBLEM-SOLVING LIFE

How much of your life is involved in problem-solving? Would you say 50% of your life?

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THE HIDDEN ART OF KEEPING A PROBLEM ALIVE

Here’s a wild and crazy idea: Suppose for some odd reason you want to keep a problem, you want to keep the problem alive.

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DO YOU WANT TO BE A GREAT PROBLEM-SOLVER?

Similar to the TV show, Who Wants to be a Millionaire? this title invites you into the direction of a great outcome.

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SOLVING PROBLEMS FOR FUN & PROFIT

Since life is all about solving problems, here some questions for you: What’s your favorite problem?

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PROBLEM-PROOFED—IS IT POSSIBLE?

Here is a wild and wonderful idea— What if you became problem-proofed? What if you developed a way of thinking, a way of emoting, a way of talking, acting, and relating so that you became as it were—unable to suffer problems in the way that many suffer?

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QUALITY QUESTION/ QUALITY LIFE

When the field of Coaching emerged in the early 1990s, one of the key distinctions of an effective coach was the ability to ask great questions.

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A PROBLEM IS A QUESTION

I recently came across a different definition of a problem. Almost everyone who writes about problems talk about a problem in one of two ways.

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HOW BANDLER HAS JUMPED ON OUR BANDWAGON

In the field of NLP, it was Martin Roberts, who in 2000, identified the list of questions that began the first list of questions for a Well-Formed Problem.

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“I’M ONLY GOING TO ASK YOU ONE QUESTION”

There is a moment which typically occurs at the end of the 5 Minute Manager problem-solving conversation which comes to both the coach and the client as an eureka moment.

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ONE SENTENCE MAGIC

There is a ‘magic’ that occurs when you are able to put a thought into a single sentence.

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META-PROGRAM THINKING FOR SOLUTIONS

In the past two posts, I have invited you to image watching an expert problem-solver at work.

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META-PROGRAM THINKING FOR SOLVING PROBLEMS

From the perspective of observing the expert problem-solving, you can learn a lot from identify the meta-program thinking patterns the expert uses.

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META-PROGRAM THINKING FOR OUTCOMES

During our study time at Starbucks a few days ago, Geraldine and I were reading and enjoying our morning coffee and tea.

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DON’T TRUST YOUR FIRST ANSWER

As a problem-solver, here’s a warning. When you are working on solving a problem and you come upon an answer—be very, very careful.

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COULD YOU BE A BETTER THINKER?

I’ve been discovering that most people think are a bet perplexed when it comes to the question in the title above.

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“IT’S THE MIND, SILLY!”

In the 1990s when Bill Clifton was running for President, James Carville came up with a campaign slogan that began an ad and theme for the campaign, “It’s the Economy, Stupid!” In those short four words, Carville summed up the whole reason for people to vote for Cliton.

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FROM INSIDE TO OUTSIDE PROBLEMS

Earlier this year I began making a new distinction, the distinction between a real problem and the problem-confusions.

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IF THERE’S A PROBLEM, THERE’S AN INADEQUATE UNDERSTANDING

If there is any book that comes the closest to a book on managerial problem-solving, it has to be The New Rational Manager by Charles Kepner and Benjamin Tregoe.

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PROBLEM-SOLVING — 1981

Alfred Schoennauer published his book, Problem Finding and Problem Solving (1981).

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WHEN A PROBLEM IS ACTUALLY JUST A SYMPTOM

Historically, and even today, organizations often treat defects in production as a problem to solve.

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