LOOK INSIDE THE PROBLEM AND BEHOLD — THE SOLUTION

As you engage in the search for solutions with your clients, there’s one great place to explore that —on first thought— will seem contradictory, even paradoxical. It is stated in Solution premise #8, Solutions are often implied in the “problem.”

Now I put the word problem in quotes because often the real problem hides within and behind “the attempted solution.” What the person has been doing to fix the problem is so often actually the real problem. Of course, it almost never seems that way to your client and, in such cases, the client will actually mis-diagnose both the problem and the solution. Because of this, your ability to detect a mis-diagnosis by your client reveals a higher level listening skill (a 3.5 level skill). The reason is an advanced listening skill is because it’s subtle how an attempted solution actually operates as the real problem.