PEER ACCOUNTABILITY

When we began Neuro-Semantics, we built peer accountability into the very fabric of what we do. How did we do that? We set up a conflict resolution process and asked everybody to sign it. The first two people to sign the agreement was myself and Bob Bodenhamer. After that we asked every Trainer to sign it and when Meta-Coaching was developed, we asked every Meta-Coach to sign it. We also emphasized feedback in everything we do and that’s why we began creating benchmarks so that we would have specific behavioral signs for the standards. Unlike most other training school in the field of NLP, we established standards in many areas— knowledge, skill, ethics, and character.

This was, and continues to be, critically important because congruency in walking our talk is one of our resonant signatures. It is what distinguishes us. It is one of the reasons I always use feedback forms for my own performance. It is one of the reasons I am constantly asking for feedback from the assist teams we use and why we are constantly adjusting and changing things.