RECEIVING FEEDBACK AT THE PCMC LEVEL

As you well know, in the Meta-Coaching training of Coaching Mastery we present the mirroring skills of receiving and giving feedback. The metaphor of a mirror is probably the most radical aspect of thinking about “feedback.” That’s because if you, as the coach, can be a mirror to your client—if you are calibrating and listening intensely and in a deep level of detail, then you can reflect back what the client offers. This presents a tremendous gift of how you see your client.

I say gift because like any clean and undistorted mirror, a mirror adds nothing to the reflection. What it receives, it reflects back. And this is the gift that initiates a self-organizing change. Have you noticed that? Put a person in front of a mirror and just watch that person immediately start making changes. It’s amazing, it is not? No need for motivation. No long struggle with decision. Changes start occurring immediately. And why? Because the person can see what is and can see precisely what needs to be changed. The mirror in reflecting back provides specific information that the person can use and the clarity to use it immediately.