THE WEALTH WITHIN EXPERT SKILLS

In the recent PCMC training, an Aha! moment reminded me of something that I had known in the past, but had forgotten or at least lost awareness of. I remembered afresh that there are some skills so impactful, they do multiple things simultaneously. What skills are these? They tend to be the expert skills in any given field—the skills of those who through years of experience have learned how to be truly effective and efficient.

As a result, Geraldine kept asking me, “Now where I put that? Do I put it under supporting, or inferential listening or meta-stating?” I got into the habit of mischievously smiling and saying, “Yes.” But that never satisfied her. “But where do I mark it on the benchmarking sheet?” Another mischievous smile, “You choose.” “Can I mark it in more than one place?” “Yes.” I said and then a pause, “And that’s your answer.”