CLIENT’S GOALS AND THE ELUSIVE QUESTION #7

Do you know Question #7? Of the 18 questions in the Well-Formed Outcome questions, what is Question #7? Among the questions that make up the Well-Formed Outcome process by which you facilitate clarity and decision with a client, question #7 is the key question. It is the question that pinpoints the core activity that’s required for reaching the client’s outcome.

In spite of this I would estimate that up until now 90% of all of the coaching sessions I’ve observed and benchmarked, the coach forgets or skips Question #7. I’ve even observed this in very skilled coaches who were very well informed of the WFO questions! Even though they know the question, and some of them knew it by heart, when it came to the moment of working with a client, somehow, in some way, something so interfered . . . that they forgot to ask Question #7. Suddenly Question #7 becomes elusive in the process and they are unable to get ahold of it.