DEALING WITH MATCHING AND MIS-MATCHING CLIENTS

You’re client is there to learn—to learn to become the best version of himself, but if he mis-matches himself or you, he will probably only learn that “you can’t help me.” By mis-matching she proves that what you’re saying, suggesting, and facilitating is not helpful and not working. Why? Because the client is focused on what is different from what you are saying and doing. And that makes it really tricky in terms of how to effectively coach. So ask yourself: Is my client matching or mis-matching what I’m saying and doing? Does my client say, ‘Yes, but...’ frequently? Does my client explain how something will not work, he’s tried that? When you ask, ‘What do you want?’ does she describe what she does not want? Does your client work as a quality controller?