GETTING A CONVINCING KPI

In the last Morpheus (#27), I ended the article with the question, “Why would a person go through all of the mental and conversational work to create a KPI for an experiential coaching conversation (or change, outcome, etc.)?” Last week’s article was about a person’s convincer strategy—what will convince you that you have achieved your outcome? I noted there that we human beings typically use what we can see (V), what we hear (A), an experience that we feel (K) or the criteria of value terms or standards (Ad).

Consider for a moment your own convincers. “What convinces you when you buy a new car?” “What convinces you that a training program is the right one?” “What convinces you to take a certain job?” “What convinces you about the friends you choose?”

Two meta-programs are Convincer Meta-Programs (#19 and #34). These deal with what convinces: facts, authority, research, repetition, social confirmation, etc. They deal with how often one has to experience it: once, three times, seven times, or never. They deal with the representational code of the convincer: VAK, words.