HOW DO YOU HANDLE A 'DIFFICULT' AUDIENCE?

Have you ever experienced a 'difficult' audience? How was the audience 'difficult' to you? How did you manage the situation? Did it end well? Have you ever had a time when it did not end well?

Having a 'difficult' audience is a situation that many trainers dread. You may or may not have had your share of such experience. Permit me to share a couple of experiences I had. I hope it may prove useful to you in expanding your strategies in dealing with such situation, should you encounter it. This article is by no means a manual on how to deal with 'difficult' audience. It refers to only the specific situations described herein. In going through these situations, I hope you are able to detect the pre-suppositions and Meta-Programs that I was operating from in these situations.