KPI PREPARATION FOR PCMC

Now probably the most scary thing about preparing for PCMC is getting a KPI in your coaching session. This is one of the prerequisites for the PCMC credentials— being able to “lock down a solid KPI.” Actually, this is one of the four additional benchmarks that you will be benchmarked on for the PCMC level (the others are: tasking, pattern detection, and framing). So how do you prepare for getting a KPI when you sit for the PCMC assessment?

1) First, learn the fourteen questions of the Well-Formed Outcome process inside-out. These are the precision questions that help to funnel a client’s goal. So, of course, you begin by asking the first coaching question: “What do you want?” And this will be the question that you will be repeatedly asking because you can almost always count on the client not telling you what they really, really want in their first answer. In fact, this may be the very point of the coaching— to find out what they want— the Clarification Conversation.