MANY SEE THE DOTS BUT FEW SEE THE CONNECTIONS

In a conversation with a recent client, I had a realisation about how to improve the quality of the trainings I deliver. The conversation itself was unrelated to training, but he said something to me that stuck in my mind, long after the conversation. He was a CEO of a large firm and we were discussing the challenges and frustrations he faced at work. He shared his disappointment with the performance of his senior management team. He summarised his frustration in one sentence. He said, “It’s like they can see the dots, but they just don’t see the connections.”