WHEN YOU INTERVENE

When you coach, what you do first is get a definition and description of the coaching conversation as the client wishes for the session and/or for the coaching program. That is, first you spend quality time engaging him or her in a very special kind of conversation— one that most people would love to have, but do not because they do not have a well-trained coach who can facilitate it. First you lead a person through a well-formed outcome to make sure that the transformative conversation will deliver what the person both wants and needs. By the end of the outcome conversation, your client will have a clear idea of what would be worth his time, effort, and money to achieve. And you have a contract!

Now you are ready to do an intervention. You will intervene to facilitate what your client wants. If you had been doing interventions while gathering information, you would probably “jumping the gun” out of your own impatience. But are you ready? Do you know how to intervene in just the right way and deliver what you have promised?